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True 400 Commercial Upright Bike

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The all-new TRUE CS400 Upright Bike combines quality materials with smart design for an overall package that is unbeatable in performance and durability.

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Product Highlights

The True CS400 Upright Bike is designed for those seeking a realistic cycling experience; the ergonomic design is ideal for all riders and the aero bars provide great leverage for long distance sessions.

Product Details for the True 400 Commercial Upright Bike



True 400 Upright Bike

True 400 Commercial Upright Bike

The TRUE 400 Commercial Upright Bike – the perfect combination of quality materials and smart design – an overall package that is unbeatable in performance and durability. Plus, the small footprint allows you to maximize the premium space in your facility. The 400 offers a safe and easy entry for users of all ages and fitness levels thanks to one of the lowest step-up heights in the industry. 

The True 400 Commercial Upright Bike is designed for those seeking a realistic cycling experience; the ergonomic design is ideal for all riders and the aero bars provide great leverage for long distance sessions. And, the True 400 Upright Bike is equipped with a digital contact heart rate monitoring system as well as a Polar® wireless telemetry system – designed to help users in maintaining their optimum heart rate and maximizing workout results.

Additionally, True’s one touch HRC Cruise Control™ is also included with the 900, which allows the user to “lock in” on a specific target heart rate. Once the target is set, TRUE HRC Cruise Control™ will adjust speed and incline automatically throughout the duration of the workout to maintain the targeted heart rate.

BUILT TO ENDURE
TRUE offers one of the most comprehensive stationary bike warranties in the industry.

Product Highlights

  • Featurs a compact footprint for maximizing your fitness facility space
  • Optional Self-Generating Power on select consoles
  • Customize the 400 Upright Exercise Bike with multiple console options
  • Optional Netpulse Compatibility
  • Polar® Compatible Wireless Heart Rate Monitoring
  • Ergonomic Seat with 15 position settings

Optional on the Envision16 Console: COMPASS®

A REVOLUTIONARY APPROACH TO MEMBER ACTIVATION + ASSET MANAGEMENT
COMPASS® helps you get the very best from your TRUE equipment. Our upgraded software benefits you, your trainers and your users. It’s now easier than ever for everyone to reach their goals with COMPASS’s premium networked fitness solutions, experience, and engagement.

Facility Solutions
Facility owners and operators have the power to visualize all connected equipment in real time, evaluating utilization patterns, programming, messaging and all error or preventative maintenance codes by unit and facility with state-of-the-art Asset Management.

  • Asset Management data stored
  • Integrated dashboard map
  • Manage multiple facility locations
  • Customized reports
  • Custom information search options
  • Issue notification center alerts
  • Customize equipment names/locations
  • Monitor product performance & health
  • Maintenance task alerts
  • Service messaging to staff & employees
  • Customer equipment preferences and usage pattern reports
  • Ability to push out promotions, messages, contests & more from one login

Member Solutions
The COMPASS® console, dashboard, and online site work together to deliver a complete and connected fitness experience for your members by providing them with both the tools and data to help them reach their fitness goals.

  • Workout data stored in the cloud
  • Unique data dashboard
  • Complete user workout history
  • Interactive calendar to review individual workouts
  • Set Goals page
  • Achievements, badges and personal best notifications
  • Heart rate tracking
  • Sync workout data to 3rd party applications

Trainer Engagement
Helps trainers engage with members, providing tools and technology to aid in helping members reach their fitness goals and retain membership.

  • Upload custom workouts
  • Create contests & challenges
  • Leaderboard & class integration
  • External device control

 

Physical Specifications
  • Frame Construction: Robotically Welded Heavy-Gauge Steel
  • Footprint: 45"L x 24"W (114 cm x 61 cm)
  • Machine Weight: 146 lbs. (66 kg)
  • Shipping Weight: 152 lbs. (69 kg)
  • Maximum User Weight: 400 lbs. (181 kg)
  • Step-Over Height: 16.75" (42.5 cm)
Technical Specifications
  • Power Source: 110V, Self-Generating (with Emerge or Escalate9), 220V Option Available
  • Cord Length: 10' (3.0M)
  • Drive System: Single Stage Drive System with Poly-V Belts
  • Crank: 3-Piece Forged Steel Crank System with Sealed Bearings
  • Resistance Levels: 30
  • Resistance Source: Hybrid Self-Generating Brake
  • Workload Range: 20-450 Watts
  • Pedals: Dual Sided with Weighted and Integrated Ratcheting Strap
  • Seat: Ergonomic Seat Bottom with 15 Settings (lever under seat)
  • Handlebar Design: Multi-Positions with Moisture Resistant Sleeves
  • Contact Heart Rate Monitoring: Yes
  • Wireless Heart Rate Monitoring: Polar® Compatible
Other Features
  • Accessories: Water Bottle Holder,  Accessory Tray, Overmolded Reading Rack/Tablet Holder

Console Options

Envision + Compass Console Envision Console Showrunner Console Envision 9 Console Emerge Console
Envision + Compass Envision Showrunner Envision9 Emerge
ENTERTAINMENT & CONNECTIVITY
Display Type
Envision + Compass
16" Capacitive Touchscreen
Envision
16" Capacitive Touchscreen
Showrunner
16" Capacitive Touchscreen
Envision9
9" Capacitive Touchscreen
Emerge
Orange LEDScreen
Audio Connectivity via Bluetooth®
Envision + Compass
Volume, Playlist, Streaming
Envision
Volume, Playlist, Streaming
Showrunner
App, headphones, HR Strap, audio-in
Envision9
Volume, Playlist, Streaming
Emerge
3.5 mm Headphone Jack
Envision + Compass
Envision
Showrunner
TV, Bluetooth audio out, mirroring
Envision9
Emerge
Bluetooth® Headphones
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Heart Rate Chest Strap (5 khz and Bluetooth)
Envision + Compass
Envision
Showrunner
Envision9
Emerge
HDTV / Analog / Digital / C.A.B.
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Closed Captioning
Envision + Compass
Envision
Showrunner
Optional
Envision9
Emerge
Cooling Fan
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Over Molded Reading Rack / Tablet Holder
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Customizable Screen Saver
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Asset Management through the Compass Portal
Envision + Compass
Envision
Showrunner
Envision9
Emerge
App Connectivity through North Pole Engineering’s GEM platform
Envision + Compass
Envision
Showrunner
Envision9
Emerge
EcoFit Compatible
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Network Capability
(CAT5, CAT5e, CAT6, WiFi)
Envision + Compass
Envision
Showrunner
Envision9
Emerge
IPTV Compatible
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Internet / Web Browsing - Configurable Home Page
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Wahoo Fitness Activity Tracking
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Editable Live Video / Image on Home Screen
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Ability to add Facility Images
Envision + Compass
Envision
Showrunner
Envision9
Emerge
GymTrakr App connectivity
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Zwift® Compatible
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Networked Capability (CAT5, CAT5e, CAT6, WiFi)
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Online Cloud (Compass® Asset Management - Sync to Apps)
Envision + Compass
Envision
Showrunner
Envision9
Emerge
C-SAFE Ready
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Apple Tap-to-Pair
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Mirroring via HDMI port
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Mirroring with cables included (Upgraded Option) optional
Envision + Compass
Optional
Envision
Showrunner
Optional
Envision9
Emerge
User Profile through console or Compass Portal
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Self-Generating Power Factor Correction
Envision + Compass
Envision
Showrunner
Envision9
Emerge
PROGRAMMING
Total Workouts
Envision + Compass
27
Envision
27
Showrunner
3
Envision9
23
Emerge
11
Saved Workouts
Envision + Compass
5
Envision
5
Showrunner
Envision9
4
Emerge
Heart Rate Control Programs
Envision + Compass
Envision
Showrunner
Envision9
Emerge
HRC Cruise Control
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Bike Mode
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Outside Interactive Videos
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Fitness Tests
Envision + Compass
Envision
Showrunner
Envision9
Emerge
SERVICE
Software Update via USB
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Software Update via Network
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Self Diagnostics
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Locked Back End (Maintenance Mode)
Envision + Compass
Envision
Showrunner
Envision9
Emerge
POWER CONSERVATION
Sleep Mode
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Remote Updates
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Mobile Device Charger
Envision + Compass
Envision
Showrunner
Envision9
Emerge
LANGUAGES
English
Envision + Compass
Envision
Showrunner
Envision9
Emerge
German
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Arabic
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Spanish
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Chinese
Envision + Compass
Envision
Showrunner
Envision9
Emerge
French
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Russian
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Dutch
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Portuguese
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Italian
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Japanese
Envision + Compass
Envision
Showrunner
Envision9
Emerge
Korean
Envision + Compass
Envision
Showrunner
Envision9
Emerge
PRODUCT AVAILABILITY
Envision + Compass
All commercial models (except CS200 line) and residential Excel 900 Treadmill
Envision
All commercial models (except CS200 line) and residential Excel 900 Treadmill
Showrunner
All commercial models (except CS200 line)
Envision9
All commercial models (except CS200 line)
Emerge
All CS models other than CS200 Line
WARRANTY
Envision + Compass
3 Years
Envision
3 Years
Showrunner
3 Years
Envision9
3 Years
Emerge
3 Years

Warranties outside the U.S. and Canada may vary.

Additional information

Select

Emerge 2-Window Console, Envision9, 9" Touch Screen Console, Showrunner, 16" Touch Screen Console, Envision, 16" Touch Screen Console, Envision+Compass®, 16" Touch Screen Console

Commercial Warranty

  • Warranty Type: Commercial (non-dues paying facilities with less than 8 hours of usage per day)
  • Frame: Lifetime
  • Parts: 5 Years
  • Labor: 2 Years
  • Headphone Jack, iPod Connector, USB Port: 90 Days ( Parts, No Labor)
  • Console: Refer to console specifications

Brochures & Documents

Click the buttons below to download product brochures and owner manuals.
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Envision16 Console
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Envision9 Console
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Emerge Console
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