Powered by Our Partnership With ACE Fitness**

At Commercial Fitness Superstore, exceptional service doesn’t stop once your equipment is delivered. Through our long-standing partnership with ACE Fitness, Arizona’s leading service provider, we offer industry-best support, maintenance, and technical expertise for both residential and commercial customers.

Together, we provide fast response times, factory-trained technicians, and long-term maintenance solutions designed to keep your fitness equipment performing at its best.

Factory-Trained Expertise You Can Trust

Through our partnership, ACE Fitness technicians are factory trained and certified, giving you the highest level of service and technical accuracy available in the industry. ACE evaluates, diagnoses, and completes repairs promptly and efficiently — minimizing downtime and protecting your investment.

If your equipment is under warranty, ACE handles all warranty claim forms and required paperwork on your behalf, ensuring a smooth, hassle-free process from start to finish.

To expedite repairs, ACE stocks many common parts in-house, helping restore your equipment quickly so your facility or home gym stays up and running.

Preventative Maintenance Programs (Commercial & Residential)

Commercial Fitness Superstore and ACE Fitness strongly emphasize preventative care — because manufacturers recommend regular maintenance to ensure safety, performance, reliability, and maximum equipment lifespan.

In Arizona’s dry, dusty environment, preventative maintenance is especially critical to avoid costly future repairs.

A typical ACE Preventative Maintenance appointment includes:

• Visual inspection of all mechanical and electrical components
• Vacuuming dust and debris from motor compartments
• Lubrication of belts, bearings, and pivot points
• Proper tensioning of belts and cables
• Calibration checks to restore factory settings
• Full physical testing of equipment for safe and proper function

Commercial Fitness Superstore customers benefit greatly from these PMA programs, which ACE provides to clients across the state — including police & fire stations, hospitals, apartment complexes, HOA fitness centers, office buildings, professional sports teams, and more.

PMA visits are typically performed quarterly, and ACE provides full documentation and recommended repairs so you always know the condition of your fitness equipment.

ACE Residential Service Rates

For customers who purchased home equipment from Fitness 4 Home Superstore, ACE offers transparent, flat-rate residential pricing:

• Initial visit (diagnosis, maintenance, or repair): $175 flat rate
• Follow-up visits (within 60 days for the same issue): $125 flat rate
• New issues after the 60-day window: $150 flat rate
• Extended travel fees apply outside the Phoenix metro area

ACE Commercial Service Rates

Because ACE carries elevated insurance coverage to protect commercial facilities and their employees, commercial service is billed hourly:

• On-site labor: $150 per hour
• Standard travel fee: $25 per round-trip visit within service area
• Extended travel fees apply outside the Phoenix metro area

This structure ensures safe, insured,
professional repairs in environments where equipment usage is high and uptime is critical.

The Commercial Fitness Superstore + ACE Fitness Advantage

By partnering with ACE Fitness, we provide:

• Industry-leading service response times
• Certified expertise on all major commercial brands
• Fast, reliable repairs with stocked parts
• Full warranty handling on behalf of our customers
• Quarterly preventative maintenance programs
• Statewide coverage with trained local technicians

Our shared goal is simple: keep your equipment performing reliably, safely, and efficiently — with the highest level of professionalism and care.

If your facility deserves the superior service ACE provides, we will gladly arrange a PMA quote and answer any questions.